“This Is Just What We Do” – Red Cross Nurse Receives National Recognition for Exceptional Disaster Response Leadership

When disaster strikes, the Red Cross steps in to help — and so do the people behind the mission. Karen Younger, a retired military nurse, college professor and dedicated volunteer with the American Red Cross Eastern South Dakota chapter, is one of those people whose compassionate heart have brought hope to countless individuals in their darkest moments.

Karen’s journey with the Red Cross began in 2013. Since then, she has become a vital leader in Disaster Health Services, bringing her experience in adult and critical care nursing, military service, and higher education to the frontlines of disaster response. Her approach combines clinical expertise with an unwavering commitment to dignity, respect, and service.

Karen Younger pictured with fellow Red Cross volunteers Katie Gilmore and Patti Vaska when they received their Red Cross nursing pins. The three trained together for Disaster Health Services and have remained close friends ever since. Now retired, they continue to stay actively involved with the American Red Cross in the Sioux Falls, South Dakota area. Also pictured is Tim Klein (far left), an EMT who received his EMT pin during the ceremony. Photo submitted.

A Story of Compassion During Hurricane Helene

When asked to share one of her most memorable moments as a Red Cross nurse, Karen reflects on her deployment during Hurricane Helene.

“It was a chaotic, emotional time for many,” she recalls. “Especially those who turned to Red Cross shelters as a last resort.”

One story, in particular, has stayed with her. A woman arrived at the shelter with young children and a family pet. She was sick, scared, and had no one else to turn to. On top of flu-like symptoms and needing an urgent prescription refilled, she was overwhelmed by the thought of navigating a hospital visit alone and leaving her kids behind.

She asked Karen if she would go to the hospital with her while a social worker watched the children. Karen agreed without hesitation.

At the hospital, Karen acted not just as a nurse, but as a calm and supportive advocate. She helped explain the woman’s medical history to the doctor and ensured her concerns were addressed. “That extra support made all the difference,” Karen said.

When the visit was over, the woman turned to her and said, “You’re a miracle worker.” Karen just smiled and replied, “No, I’m a Red Cross nurse. This is what we do.”

It’s a phrase she’s said many times, because for Karen, helping people through fear, confusion, and uncertainty is more than a duty — it’s a calling.

A National Honor for Outstanding Service

On April 3, 2025, Karen’s exceptional service was recognized on a national stage. During the Leadership Awards Luncheon at the American Red Cross National Headquarters in Washington, D.C., she received the Bob Hassmiller Excellence in Disaster Services Award.

Karen Younger at the Leadership Awards Luncheon on April 3, 2025, held at the American Red Cross National Headquarters in Washington, D.C. Pictured left to right: Trevor Riggins, President of Humanitarian Services, American Red Cross; Karen Younger; Gail McGovern, Chairman of the Board of Governors, American Red Cross; and Cliff Holtz, CEO, American Red Cross.
Photo by Dermot Tatlow/American Red Cross

This award celebrates a volunteer who has demonstrated extraordinary leadership and commitment, improving disaster response through innovation, collaboration, and impact.

One of her most notable achievements was leading a regional initiative that aligned Red Cross health services with each state’s nursing licensure laws across South Dakota, North Dakota, and Minnesota. Thanks to her efforts, Red Cross nurses are now able to provide care seamlessly and legally across state lines. This groundbreaking effort not only improved care for disaster survivors in the region but also established a new national model for delivering disaster health services in rural and underserved areas.

Tonya Peterson, Senior Community Disaster Program Manager for the Red Cross Minnesota and Dakotas Region, praised Karen’s work:

“Karen’s work has made a lasting difference – whether she’s helping someone manage a medical condition in the middle of a disaster or mentoring new volunteers stepping into this work for the first time. She doesn’t just show up – she listens, she leads, and she lifts others up.”

Tonya Peterson and Karen Younger at the April 3, 2025, Leadership Awards Luncheon held at the American Red Cross National Headquarters, Washington, DC.
Photos by Dermot Tatlow/American Red Cross

As part of the award, a $1,000 grant will be donated to the Red Cross of Eastern South Dakota, further supporting the lifesaving mission that Karen holds so close to her heart.

A Legacy of Service and Humanity

Karen describes her time with the Red Cross as both meaningful and humbling. “I consider it an incredible privilege to be part of the Red Cross,” she says. “When I retired, I wanted to keep using my skills to serve others. The Red Cross has been a perfect fit.”

For Karen, the transition from her nursing career to  to the Red Cross was seamless thanks to the shared values of humanity, impartiality and neutrality. “We treat everyone with dignity and respect. That’s what our profession is built on. We don’t engage in the noise, we can stay focused on the mission,” she explains.

She also speaks passionately about the power of teamwork. “There’s real power in doing this work alongside others who share the same purpose. I’ve made lifelong friends and shared unforgettable moments with people I may never see again. But we supported each other, and we knew we were making a difference. That’s incredibly rewarding.”

In Hawaii for the Lahaina fire response, January 2024. Pictured left to right Trisha Mims, then DHS Senior Program Manager, Karen Younger, and Denise Cohen, Client Care Chief for the DRO and a dedicated nurse. Photo submitted.

Congratulations, Karen. Your leadership, heart, and service are an inspiration. Your legacy is already making a lasting impact in communities across the country — and we’re all better for it. Thank you!