Many hands made Minneapolis tornado clean-up day possible

Paul Vanderheiden is among more than 340 Red Cross disaster relief workers responding to the May 22 tornado in Minneapolis. Photo credit: Lynette Nyman/American Red Cross

When volunteers arrived for their shifts during the Minneapolis tornado clean-up day on June 4, a Habitat for Humanity volunteer likely received them, a Salvation Army worker probably handed them a meal, and American Red Cross responder gave them bandage packs, gloves, and other useful field supplies such as hand sanitizer and sunscreen.

Once in the disaster area, workers might have made contact with Red Cross mobile feeding trucks supporting the workers on what felt like the first day of summer.

“We’re out here to make sure these folks have enough water and snacks in all this heat,” said Paul Vanderheiden, a Red Cross volunteer from Eau Claire, Wisconsin.

Parking his van near a group of workers, Paul offered them advice. “Make sure you get some salt. Want some chips with that?”

Red Cross disaster relief worker Chris Thomsen surveys the unloading of water during the Minneapolis tornado clean up day on June 4. Photo credit: Bill Fitler/American Red Cross

Paul and fellow volunteer Chris Thomsen had been driving their mobile feeding vehicle around these neighborhoods every day since they had arrived the previous Saturday.

“Back home I’m a surgical nurse,” said Chris. “This is the first time I’ve worked outside the chapter on a disaster. We’ve been out here long enough so I’m starting to know folks, and I’ve been so touched by some of the stories I’ve heard.”

Paul and Chris are among more than 340 Red Cross workers, from as far away as California and Connecticut, helping people affected by the Minneapolis tornado.

To date, Red Cross disaster relief workers have distributed more than 145,000 meals and snacks to affected families and clean-up crews responding to this tornado disaster.

(Reporting by Bill Fitler, Red Cross volunteer)

Personal strength inspires Red Cross disaster responder

Red Cross disaster relief worker Jacob Tolle (l) and Daniel Schultz (r) are meeting one-on-one with families affected by the May 22 tornado in Minneapolis. Photo credit: Jason Viana/American Red Cross

Volunteers have come from many Red Cross chapters across the country to help the north Minneapolis residents recover from the devastating tornado that swept through town on May 22.

Take Jacob Tolle, 20, a caseworker for the Red Cross. Here from Cinncinati, Ohio, he has been trained for Red Cross disaster relief deployment for only five months.

“I want to give my attention to the families in need,” says Jacob.

His inspiration is one of amazing strength. At the age of 16 Jacob decided to take part in a demolition derby. The night before the derby Jacob’s stepfather told him he was nervous and thought participating in the derby was a bad idea. Despite what his father told him, Jacob took the risk.

“Not more than ten minutes into the derby my car started on fire and the whole car shot into flames while I was trapped inside with my seat belt on,” Jacob explains.

He was rescued from the burning car and rushed to Adams County Hospital where he was given multiple numbing medications.  From there he was sent Shriners Hospital Burn Center.

“From day one of treatment, the doctors told me that I would be unable to walk for at least 6 months,” says Jacob.

With perseverance on his side, Jacob walked with a gait belt support within 3 days of his recovery treatment. A week later he walked on his own to check-up at the hospital.

Jacob has used his accident as a way to inspire others to never give up.

“That’s why I volunteer for the Red Cross, because of the devastation of someone telling you that you won’t walk,” say Jacob.

Jacob arrived in Minneapolis on May 27, just a few days after the tornado,and he plans to stay and help until things settle down.

(Reporting by Nicole Baier, Red Cross volunteer)

Red Cross shelter night shift suits former theater manager

Red Cross shelter night manager Sharon Collin says that she prefers volunteering during the night shift because "it's when you get to know the people and talk through the day." Sharon and McKai have a nightly chat. Photo credit: Amanda Mark/American Red Cross

Red Cross volunteer Sharon Collin is a natural organizer. A former movie theater manager, accountant and school teacher, she’s at ease while directing the flow of traffic that comes through the North Commons Recreation Center where the Red Cross shelter is housed.

Sharon is the night manager at this Red Cross shelter where 43 residents are attempting to rebuild their lives after the May 22 tornado destroyed blocks of North Minneapolis. One week into working at this shelter and Sharon has her routine down.

“I’m calling it organized disorder,” she says. “People are welcomed to come and go as they like as we try to create normalcy in the abnormal.”

Nearly all at once, Sharon sends someone to the snack room, finds a caseworker for another shelter resident, and hugs three kids in between the two tasks, promising one that she’ll tuck her in later.

“We have a lights out time,” she explained. “But one man works nights. Other people are night owls. I offer to fix snacks and hot meals during the night as people come through.”

Red Cross shelter night manager Sharon Collin shares a quiet moment with Willtin, 4. Photo credit: Amanda Mark/American Red Cross

While Sharon has responsibilities and organizational tasks to ensure that the shelter runs smoothly, she says she spends most of her time listening.

“No one wants to be here,” she said. “I listen to where they’re at, answer Red Cross questions, and match them up with services so they can move forward.”

Sharon travelled from Cumberland Foreside, Maine, to be the shelter night manager. She’s volunteered for the Red Cross in various ways for the past 6 years: working on disaster teams, supporting call centers and filling in any way she can, but her favorite assignment is working at shelters.

“People often enter a shelter at their lowest point. Red Cross volunteers enter a shelter, fresh with adrenaline and ready to help. Sometimes that’s really what people need. Someone to support them and provide the energy they don’t have.”

(Reporting and photos by Amanda Mark, Red Cross Volunteer)

Some more fortunate than others

Minneapolis tornado survivor Cathy Stolte shares her harrowing story with Red Cross volunteer Dave Schoeneck. Photo credit: Jason Viana/American Red Cross

Kathy Stolte was working on a cross word puzzle Sunday when she heard a crashing sound. She grabbed her dog and headed for the basement, but the tornado had already passed her north Minneapolis bungalow, leaving behind a path of twisted trees, broken homes and destruction.

Kathy, her husband, and her dog were fortunate — no injuries, just property damage. Part of the roof of their home blew off, and rain soaked the insulation, making the house uninhabitable. Her son’s car was skewered by a five inch tree branch, from windshield to floorboard. The worst damage was to the garage, parts of which currently reside in her neighbor’s kitchen.

Red Cross volunteers are providing water and snacks to people helping to remove debris after the May 22 tornado in Minneapolis. Photo credit: Jason Viana/American Red Cross

On Wednesday, as repair crews from the City of Minneapolis were hauling away the remains of large trees from their block, and crews from Xcel Energy were restoring electric power to their block, Kathy was grateful when a Red Cross disaster team from the St. Croix Chapter of the American Red Cross came down the street, offering food and water to anyone who needed it. Eric Nickolai and Sherm Boucher were busy handing out water, sandwiches, energy drinks and fruit to residents, volunteers, and work crews.

While Kathy faces weeks before her house can be reoccupied, she is one of the lucky ones who had homeowner’s insurance and has a place to stay temporarily. Hundreds of others were out trying to salvage their belongings and working to find food, clothing and shelter for themselves and their families.

(Reporting by Red Cross volunteer Dave Schoeneck)

Many wonder where they’ll live

The reality of a long road to recovery is becoming clear for families displaced or homeless following the powerful tornado that swept through Minneapolis on Sunday, May 22.

Red Cross responder Sarah Russell talks with Lillian Scott and her son Damon about next steps for their recovery from the May 22 tornado in Minneapolis. Photo credit: Lynette Nyman/American Red Cross

Standing outside the shelter located at the armory in northeast Minneapolis Lillian Scott welcomes her son Damon, 9, who has returned from a day at school.

Scott has been living at the shelter since Sunday, when the tornado touched down in what she describes as a neighborhood that now faces even more challenges.

“Already the neighborhood was bad,” says Scott. “Now it’s not safe for my son to play. There’s so much debris. It’s covered with trees. We can’t stay there. It’s just bad.”

An estimated 5,000 people are affected. Many have found temporary refuge with friends and family.  While others, like Scott, have made a new home at a shelter where the Red Cross is providing cots, blankets, and hugs during a tough time.

Scott, whose top priority is finding a new home, is standing strong for her son.

“If I cry, then he’ll cry,” says Scott. “If I’m okay, then he’s okay. Eventually we’ll be taken care of. I know something good will happen.”

(Reporting by Red Cross responders Lynette Nyman and Sarah Russell)

Our 2011 Red Cross Heroes

Thank you to everyone who helped make the 2011 Heroes Breakfast an outstanding event celebrating remarkable women and men in our community.

The 2011 American Red Cross Twin Cities Area Chapter Heroes Awards were presented during the annual Heroes Breakfast. Photo credit: Andy King/American Red Cross

Preparedness Has Made the Difference

Joan Egge's family is safe from the Red River’s high waters because of preparedness measures, such as temporary clay dikes. Photo credit: Lynette Nyman/American Red Cross

By Lynette Nyman, American Red Cross

To appreciate the rising of the Red River, you have to see it. Water appears to spread from horizon to horizon across this northern prairie landscape.

With waters reaching nearly 40 feet in some areas, what would have been a major crisis in past years is mostly a threat under control because of preparation.

For example, clay dikes and sump pumps are protecting many homes, including one in Oakport Township north of Moorhead, Minnesota, where Joan Egge has lived for eighteen years.

“Because we’ve been preparing and preparing you’d kind of hate it if didn’t flood,” says Egge.

Red Cross vigilance remains high as the Red River’s high waters continue to move north and threaten rural communities. Photo credit: Lynette Nyman/American Red Cross

Sandbagging started in early February. Since then the Red Cross has providing more than 150,000 beverages and meals to community volunteers and other responders who have worked to hold back the water both day and night.

“Preparedness is in many ways the greatest piece of what the Red Cross does,” says Tom Tezel, a Red Cross emergency services director leading the response on the ground.

Every disaster is different, but in general the Red Cross responds when the disaster is done, such as when a tornado has swept through a town or an earthquake has struck.

Since early February, Tom Tezel has been leading the Red Cross disaster response to the 2011 Red River flood. Photo credit: Lynette Nyman/American Red Cross

Here, the Red Cross response started during the preparedness phase before the waters started to rise.

“Our mission includes preparedness,” says Tezel. “We can’t wait for disaster.”

Red Cross disaster responders continue to watch and respond, especially as the high water flows north into largely rural areas, cutting off families from essential resources.

Egge, whose family and dog Henry are safe only yards from the Red River, agrees that preparedness is very important. She’s grateful for the help her community has received.

“I know the Red Cross does a wonderful job,” says Egge. “The people here are true heroes.”

Red Cross TC asks: Is the Red Cross ready if it floods?

Jill, our director of emergency services, answers:

A Red Cross volunteer hands out snacks during the flood preparations in Hastings, Minnesota. Photo credit: Andrea Bredow/American Red Cross

We have shelters ready to open their doors for us in the Twin Cities metro area if flooding displaces people from their homes.  We have clean-up kits containing mops, brooms, cleaning supplies, gloves, and other necessities, ready to hand to people who are cleaning up their homes.  We have thousands (literally!) of snacks and bottles of water in our garage, for us and other chapters around the state to share from mobile feeding trucks (ERVs) or at shelters.  We have lots of trained and willing volunteers, many who have stepped forward and have added to their training in recent months so their skills are fresh.  Many, many volunteers have stepped forward to help in all of these efforts so that we’re more ready to quickly help people…whether it floods or not!  So my answer is a resounding, “yes!”

Red Cross TC: Thank you!! We suspected this was the case, but wanted to ask anyway, being the curious types that we are!!

Red Cross “mass care” means food + drink

The Red Cross has served thousands of meals to people working to hold back the rising Red River waters. Right now, Mark Doble, a Red Cross volunteer from the Twin Cities, is up north managing mass care (aka watering and feeding) for this disaster operation.

Mark reports: “In Fargo, we are getting ready to start sandbagging operations. What I mean is that we are going to start feeding people as all of the sand bags that have been pre-made are now being put around the homes. It’s been great here and the Red Cross Minn-Kota Chapter has been wonderful. I’m looking forward to getting home.”

Our mass care man, Mark Doble, up north. Photo credit: Tammie Pech/American Red Cross

Just when you thought disaster giving couldn’t get any easier

First, you could give online, then via text, now right at a Wells Fargo ATM. Grab some cash and share some with those affected by disasters like the Japan earthquake and Pacific tsunami. How cool is that?

Jean Hopfensperger at the Star Tribune thought so too – check out today’s article.