Banging on doors, pounding on windows saves lives

Story and photos by Red Cross Volunteer Amy Conger

Nathan Steen (l) receives comfort kits for his children from Red Cross disaster relief volunteer John Trieb, July 5, 2012. Photo credit: Amy Conger/American Red Cross

Hudson, Wisconsin resident Nathan Steen was watching TV around 2:30 in the morning, July 5, 2012, when he started to smell an odd, almost chemical-like, smell in his basement apartment. He opened the door to his unit and was shocked to see thick black smoke in the hallway. Running to the fire alarm pull switch in the hallway, he yanked it several times but did not hear the alarm. Nathan couldn’t see flames or the source of the fire, so he went back to his apartment, woke his wife and two children, and called then called 911. He then ran to the other apartments, banging on doors to alert his neighbors to the fire. He was pounding on windows from outside, yelling “Fire!”, when the police arrived and began to assist getting people out from the other 9 units of the building.

Red Cross disaster relief volunteer Jason Winget (l) assisted resident Jannelle Waara following the Hudson apartment fire, July 5, 2012. Photo credit: Amy Conger/American Red Cross

The other residents report opening their doors to thick black smoke before rushing out of the building. A main concern of all the residents was the failure of the alarms to sound. Nathan Steen was truly a hero to alert everyone to the danger before it spread to other areas of the building. The fire appears to have occurred in a basement storage area, but the incident is under investigation by the Hudson Police Department.

Kevin Williams (c) shares his surprise about Red Cross disaster relief with volunteer Jason Winget, July 5, 2012. Photo credit: Amy Conger/American Red Cross

Red Cross volunteer workers Jason Winget and John Trieb assisted residents of the two lower units with emergency disaster relief. They will be able to return to their homes after the smoke damage is cleared. Everyone assisted by the Red Cross was thankful for the help. Kevin Williams, who was displaced by the fire with his mother, said that the Red Cross helped bring relief and comfort to them. He didn’t know that Red Cross volunteers helped people in situations like this and said that he would consider volunteering himself in the future to help others dealing with disaster from fire.

Visit our website redcrossmn.org to learn more about Red Cross services and opportunities.

Every Donation Counts

Ruby Born, 6, held a lemonade stand and raised money for Red Cross disaster relief. Photo credit: Nancy Rogers/American Red Cross

When Ruby Born, 6, came to the Red Cross office in Duluth, Minnesota, after the flash flooding, she had a sparkly yellow skirt, a beautiful smile, and a plastic bag filled with cash for the American Red Cross disaster relief operation helping affected families. “We sold lemonade,” she told the Red Cross.

Ruby held a two-day lemonade stand in her Superior, Wisconsin, neighborhood (just across a bridge from Duluth), selling an estimated 60 cups of lemonade.  Her parents Jeanne and Hector matched Ruby’s $150 in sales. And Enbridge Energy in Superior matched their combined gift for a total contribution of $600.00.

Red Cross disaster relief workers distribute clean up supplies in flood damaged Willow River, MN. Photo credit: Judy Hanne-Gonzalez/American Red Cross

The Red Cross continues to respond to flash flooding that resulted after a storm dumped more than 9 inches of rain across northeastern Minnesota and northwestern Wisconsin, causing widespread damage and displacing hundreds of people. The Red Cross supported around 200 people in shelters.  Red Cross disaster relief workers conducted damage assessment across several counties in Minnesota and Wisconsin. Other Red Cross workers are still on the ground distributing water, food, and cleaning supplies to people in the most impacted areas.

Asked why she raised the money, Ruby’s mom said the family talked together about the flood and discussed ways to help.  Ruby said, “I want to give the money to the Red Cross.”

Red Cross disaster relief workers provide food from mobile trucks, Fond du Lac, Minnesota. Photo credit: Judy Hanne-Gonzalez/American Red Cross.

Thank you Ruby, and to everyone, for supporting the American Red Cross and helping fulfill our mission to reduce human suffering in the face of emergencies.

Every dollar counts, including those made from selling lemonade. If you would like to help people affected by the Northland flooding and other disasters here and around the world, you can make a donation to support American Red Cross Disaster Relief by visiting redcross.org, calling 1-800-RED-CROSS (1-800-733-2767) or texting the word REDCROSS to 90999 to make a $10 donation. Contributions may also be sent to your local Red Cross chapter or to the American Red Cross P.O. Box 37423, Washington, DC 20013.

Red Cross and the Minneapolis Tornado

A year ago, May 22, 2011, an EF1 tornado swept through Minneapolis, mostly on the North Side where it ripped up homes and trees, displaced hundreds of our neighbors, killed two people, and injured dozens of others. The American Red Cross responded immediately, providing safe shelter, food, water, and emotional support to survivors. Like others, right now we’re remembering this tragic event. Watch our tribute video.

Disaster relief workers at the Red Cross shelter lifted spirits and gave people a shoulder to cry on. They connected displaced families with a network of organizations focused on long-term recovery. In all, the Red Cross provided 1,377 overnight stays for people with no place else to go and more than 151,000 meals and snacks. (Photo credit, left: Amanda Mark, American Red Cross)

“People often enter a shelter at their lowest point. Sometimes that’s really what people need…someone to support them and provide energy they don’t have.” A Red Cross Shelter Worker responding to the Minneapolis tornado that hit May 22, 2011.

Red Cross emergency disaster relief also includes distribution of bulk items, such as blankets, personal hygiene items, and cleaning supplies. Red Cross workers distributed more than 10,800 such items, including 1400 comfort kits for individuals, to meet basic needs after the tornado. (Photo credit, left: Carrie Carlson-Guest, American Red Cross)

“Thank you Red Cross! We’re getting what we need thanks to you.” A Minneapolis Tornado Survivor after receiving relief supplies from the Red Cross.

 

Disasters affect everyone, adults and children alike. Red Cross disaster mental health volunteers responded and met with individuals and families, providing more than 2,800 health and mental health consultations to help people cope with the tornado, its destruction, and the stress of rebuilding a life after disaster. (Photo credit: Lynette Nyman, American Red Cross)

“Without the American Red Cross we would have nowhere to go.” A Tornado Survivor who relied on the Red Cross shelter for many nights after the disaster.

 

More than 350 Red Cross workers were part of the Minneapolis tornado relief operation. Ninety-five percent were Red Cross volunteers from Minnesota and around the country who contributed more than 25,000 volunteer hours worth nearly $600,000. (Photo credit, left: Lynette Nyman, American Red Cross)

“Thank you, thank you, thank you.” From everyone…

 

The Red Cross relies on donated money and goods from individuals and organizations to help our community. Donations for Red Cross disaster relief from the storm included $525,000 in money and $188,000 in goods – totaling $713,000. However, due to the scope of the disaster, the Red Cross spent $793,000 on the response – $80,000 more than what was donated – to help those in need.   (Photo credit, left: Anne Florenzano, American Red Cross)

If this post inspires you, consider becoming a part of the Red Cross. There’s a place for everyone. You could give time, money, or blood. You could help us prepare for the next disaster, tornado, or emergency. You could learn CPR or First Aid. You could provide comfort when people need it the most. Learn more on our website.

“Many many thanks…” From all of us…

Apartment Fire Survivor “Worse than Back to Square One”

On Friday, March 9, 2012, a fire burned an apartment building in Minneapolis. That afternoon at the Red Cross service center volunteer relief worker Kevin Berger spoke with two people affected by this disaster and learned more about them.

Kimberlee Overvold and Carl Robinsen survived the March 9, 2012, St. George apartment fire in Minneapolis. Photo credit: Kevin Berger/American Red Cross

Kimberlee Overvold was at the temporary Red Cross service center just a few blocks from where she had lived for 11 months before a fire destroyed the St. George apartment building on 17thStreet. She was trying to collect herself and figure out her next steps. Overvold and her boyfriend were in the process of finding a bigger apartment but then the fire took it all away. Overwhelmed with the emotion of the situation she said,“I keep thinking I’m going to wake up and it’s going to be a dream.”

They had just gone to bed around 1:45 a.m. when the fire alarms sounded at 2 a.m. Kimberlee said at first they thought it was a false alarm because even as they headed out of the building there was no signs of smoke or fire. However, it wasn’t long before flames rushed through the building and they found themselves meeting up with their neighbors in a bus temporarily used as a shelter.

Before moving into the St. George apartments she had been homeless for nearly 2 years. Back then she said at least she had some possessions, but now “I’m worse than back to square one” as she’s lost everything. Pointing at herself with her mobile phone in hand, she said, “this is my living room now as all my stuff is gone.”

She reflected on some of her family pictures and watercolors she had from her late grandmother. “That’s the stuff I’m going to miss.”

The St. George apartments burned, displacing more than 30 residents of Minneapolis. Photo credit: Kevin Berger/American Red Cross

Her boyfriend, Carl Robinsen, was also considering how to move forward. “I’m not worried about what caused this to happen, we just need to fix it.” He said they were thankful that no one was seriously hurt or killed in the building that housed 32 units. “You can’t replace life,” he said.

One concern is replacing clippers and shears valued at more than $1500 and needs for the barber program he’s just four months from completing at Minneapolis Community and Technical College (MCTC). As lunch passed by at the Red Cross service center Robinsen was wondering if he should make his way to his job as a janitor in Edina so that he could at least think about something else for a while.

The couple left the service center with information from the Red Cross and The Salvation Army for a temporary place to stay and getting some clothes before finding a new home.

Text REDCROSS to 90999 to give $10 to American Red Cross disaster relief, helping people recover from this fire and similar disasters. Or go to redcross.org to donate even more financial support. This story and the accompanying photos are by Kevin Berger, a volunteer American Red Cross disaster relief worker based in Minnesota.

Do you have and use a weather radio?

The Red Cross is providing food, shelter, and emotional support to people affected by Wednesday's tornadoes that swept across the South and Midwest, including southern Missouri (pictured here). Photo Credit: Nigel Holderby/American Red Cross

Following the devastating tornadoes that swept across the Midwest and South early Wednesday morning, we urge you, your family, and your friends to take a moment or two now and prepare for what’s turning out to be an early tornado season. 

  • Pick a safe place in your home or apartment building, such as a basement, storm cellar, or an interior room with no windows, where household members and pets can gather.
  • Use a weather radio that broadcasts National Weather Service watches and warnings. A weather radio can alert you to storms during the night, helping to save your life or the lives of your loved ones. Learn more in this NPR story.
  • Watch for tornado warning signs such as dark, greenish clouds, large hail, a roaring noise, a cloud of debris or funnel clouds. Secure outside items such as lawn furniture or trash cans, which could be picked up by the wind and injure someone.
  • If a tornado watch is issued, it means tornadoes are possible and you should be ready to act quickly. If a tornado warning is issued, it means a tornado has been sighted or indicated by radar and you should go underground immediately to a basement or storm cellar or to an interior room such as a bathroom or closet.
  • If a tornado warning is issued and you are outside,  you should hurry to the basement of a nearby sturdy building. If you cannot get to a building, you should get in a vehicle, buckle in, and drive to the closest sturdy shelter.
  • If flying debris occurs while you are driving, you should pull over and stay in the car with the seat belt on and your head below the window, covering your head with a blanket or other available protection.
  • If you do not not have a vehicle, you should find ground lower than the surface of the roadway and cover your head with your hands.

You can help those affected by disasters like the Midwest tornadoes and storms, as well as countless crises at home and around the world, by making a donation to support American Red Cross Disaster Relief. Consider making a donation today by visiting redcross.org, calling 1-800-RED CROSS (1-800-733-2767) or sending a text with the word REDCROSS to 90999 to make a $10 donation. Contributions may also be sent to someone’s local Red Cross chapter or to the American Red Cross, P.O. Box 37243, Washington, DC 20013. Contributions enable the Red Cross to prepare for and provide shelter, food, emotional support and other assistance in response to disasters.

 

Volunteers are the heart of the Red Cross

Below, a note of thanks from Jill Hallonquist, Emergency Services Director, American Red Cross Northern Minnesota Region, who is now enjoying a well-deserved vacation.

This morning I woke up thinking about the Governor’s emergency management training conference that I’m attending this week.  Many of our partners throughout our response region are in St Paul for this training. I have been chatting with Emergency Managers, Public Health, Homeland Security, Salvation Army, NECHAMA, and other friends of ours from across the Minnesota. Many of them ask how the Red Cross is doing these days.  Most know that we have a new region structure and wonder how that’s going.

Red Cross volunteers answered questions from attendees of the 2012 Governor’s Homeland Security and Emergency Management Conference. Photo credit: Andrea Bredow/American Red Cross

Here’s what I tell them: I am so grateful that we have you, the incredible volunteers in their communities.  You are the heart of the Red Cross.  The restructuring that we did changed the way that staff supports the volunteers.  It did not change the fact that the person they see responding in their community is a volunteer, teaching people to be prepared and to prevent disasters, comforting those affected, and helping to connect them with the local resources they need to get back on their feet.  Your passion for helping your neighbors is as strong as ever and you’re there to help!

Do you ever catch yourself telling someone how much you like a certain person…and then you wonder if you have told THEM?  I didn’t want to let another day pass without telling you how much I appreciate each and every one of you.  You are treasured.

Click here to learn more about the 2012 Governor’s emergency management conference and click here to learn more about how the Red Cross helps in Minnesota and beyond.

Star Bank shines on Red Cross Holiday Mail for Heroes

The American Red Cross collected holiday cards throughout the past several weeks for distribution on military bases and hospitals, veterans’ hospitals and other locations in the U.S. and abroad.  More than a million cards were collected this year, bringing the total for Holiday Mail for Heroes to about 4.5 million cards during the past five years. One of the program’s strongest supporters is Star Bank in Eden Prairie. Katie Incantalupo explains why…

Katie Incantalupo (left) and service members helped collect more than 19,000 cards for the 2011 Holiday Mail for Heroes program. Photo courtesy of Star Bank.

The leaders of Star Bank, including both President and CEO Harry Wahlquist and I, have a strong commitment to the mission of the American Red Cross to provide relief to victims of disaster and to help people prevent, prepare for and respond to emergencies.

We’ve been hosting quarterly blood drives at Star Bank in partnership with North Central Blood Services for about 12 months. Harry is a longtime Red Cross Board Member and I’m a Lifetime Member of the Tiffany Circle Society of Women Leaders within the Red Cross. I was elected to be a member of the National Council for Tiffany Circle in 2010, and my participation in that governing body brought forth the opportunity for me to lead the Holiday Mail for Heroes campaign on a national level for the 2011 holiday season.

Katie Incantalupo (right) and Elena Luca (left), sign Holiday Mail for Heroes cards in Washington, DC. Photo by Dennis Drenner/American Red Cross

I have spoken with many service men and women over the past four months about the Holiday Mail campaign and have heard wonderful stories about how much it means to receive a card when you are serving away from home over the holidays. The card campaign makes a real difference in our service members’ lives. Star Bank hosted a card signing event that was well attended by members of the community, including several local “celebs.” I’m so excited that more than 19,000 holiday cards were signed in Minnesota alone this year!

Katie Incantalupo gets ready to donate blood. Photo courtesy of Star Bank.

It has been an honor to assist the Red Cross in growing awareness and participation on behalf of Holiday Mail for Heroes and I’m thankful that I’ve been able to serve the organization in this way, both personally and professionally.

Katie Incantalupo is a Red Cross volunteer and the Director of Marketing for Star Bank in Eden Prairie, Minnesota. The mailbox for the 2011 Holiday Mail for Heroes program is now closed, but Americans wanting to help military members, veterans and their families can visit the Red Cross holiday giving catalog and click on “Help Our Troops.” The online catalog offers symbolic donations to help provide members of the Armed Forces with phone cards and comfort kits as well as assist homeless veterans, among many other options.

Stuffing Comfort

Wells Fargo employees, including Emily Wilke (center), stuffing Red Cross comfort kits. Photo credit: Carrie Monroe O'Keefe/American Red Cross

Little things do matter. Take a Red Cross comfort kit. It consists of shampoo, toothbrush, washcloth, and other toiletry essentials. These are small things that add up to big comfort after disaster.

Recently, Minneapolis-based Wells Fargo employees helped make more than 300 comfort kits that Red Cross volunteers will give to families affected by home fires, flooding, and other disasters.

Helping out like this is a darn cool thing to do for your community. Thank you, Wells Fargo, for stuffing a bit of comfort for when people need it the most.

Others can help too by shopping the 2011 Red Cross Holiday Giving Catalog.

Remembering Denny Smith

Denny Smith before before the cancer. Photo courtesy of the Denny Smith family.

It is with a great sadness that that we say goodbye to Red Cross disaster action team member and dispatch volunteer Denny Smith, who passed away in late September.  For the past 14 months Denny had been fighting a courageous battle with brain cancer, a fight that he did not give up easily.

After his retirement from law enforcement, Denny started volunteering on the Red Cross Emergency Medical Services Team with his wife, Karen, and in 2009, became one of our most active disaster responders.  With his cheerful spirit, wonderful sense of humor, and passion to serve, Denny promptly became a valuable teammate and friend to many of us.

Denny remained active during the early stages of his brain cancer, often sending email updates, and attending meetings to stay connected with the group.

Denny is dearly missed and our hearts go out to his grieving loved ones.

Out processed and headed home

Our Red Cross chapter mobile feeding on the road in Pennsylvania after the flooding. Photo credit: Rick Campion/American Red Cross

(from Rick and Karen Campion, Red Cross Emergency Services Volunteers based in Minneapolis, Minnesota)

Today is day 16 of our Red Cross deployment to the Pennsylvania flood response and we’re on our way home to Minneapolis.  This morning we cleared the final mobile feeding truck inspection and out-processing without a hitch.

This Red Cross national disaster response was well organized with a full complement of volunteers covering nearly 12,000 sq. miles of flood ravaged territory. Rick and I had a mobile feeding route in some of the hardest hit areas right along the banks of the Susquehanna River. We went from house to house to deliver meals.  Many of the recipients said we were the first disaster relief people they had seen.
It was difficult to not get teary eyed when they expressed their sincere
appreciation.

We have traveled nearly 4000 miles since we left home on 9/11 and today was
a quiet ride allowing us time to reflect on our Pennsylvania experience.  It’s easy to
be grateful for your blessings when you see the huge loss of so many.

We plan to be home this week and will see many of you soon.

Take care,
Karen and Rick