Red Cross shelter day three…working through the emotional stuff

by Andrea Bredow and Mark Smith, Twin Cities Red Cross Volunteers

When fire broke out on an early morning in Bloomington, Minnesota, a family of four found the only way to escape to safety was to break the second floor window, drop the oldest child out the window and then have her catch her two younger siblings. She caught one by the leg and the other around waist.  Not only is everything she owned now gone, she is also experiencing emotional reactions from an event no school aged girl should ever have to go through. The American Red Cross Disaster Stress Team steps in to help victims like this young girl work through the emotions from a traumatic life event.

On a sub-zero morning, people jumped out windows to escape this burning apartment building near Minneapolis, Minnesota. Photo credit: Anne Florenzano/American Red Cross

Cay Shea Hellervik, a member of the disaster response stress team, is one of many volunteers at the Bloomington shelter helping the residents from the apartment fire get back on their feet.  As important as finding clothes, shelter and food after a tragic event so is dealing with the event its self and all the emotions that come with a major life tragedy. Cay says it is important to have someone around who wants to listen.

“It is important to talk through what they just experienced when it is still vivid,” says Cay.

When she first arrives at a shelter, Cay checks with the manager and other volunteers to get a general feel for who may need to talk to the stress team.

“I make sure I touch base with everyone, asking how they are doing, how they are feeling and get them to talk through the event, ” says Cay.

For many, a step in the healing process is getting back in their routine. One young girl in the shelter was concerned about missing school, the problem; she only had the pajamas full of soot from the fire. Cay realized returning to her regular schedule was important for the young girl. Cay and the pastor from the church where fire victims are staying found clothes the church had on hand. A phone call was made to the school district and with in 15 minutes the young girl was dressed and ready for the yellow school bus that arrived at the shelter. Cay noticed a tear run down the girls face as she stepped on the bus as she return to her “normal” schedule.

Play time with a Red Cross volunteer helps children heal after a traumatic fire disaster near Minneapolis, Minnesota, which displaced more than 30 people. Photo credit: Cathryn Kennedy/American Red Cross

Along with her professional background in psychology, Cay credits the training the Red Cross provides.

“Red Cross training is so important and prepares you so well for events like this,” says Cay.

All members of the stress team are all trained degreed professionals, but Cay challenges this community to “join the Red Cross regardless of your training, find out what your roll could be and use the great knowledge and training of the Red Cross to contribute to the community.”

For more information about volunteer opportunities, please visit redcrosstc.org.

Red Cross Responds On Sub-Zero Minnesota Morning

By Red Cross Volunteers Dave Schoeneck and Grace Thompson

When fire struck an apartment building on a recent sub-zero morning in Minnesota, residents had little time to do more than escape. Some leaped from second- and third-story windows while others dropped their children into the arms of first responders.

Eleven apartments suffered extensive damage, displacing more than 30 people. Within minutes, Twin Cities Red Cross volunteers responded to assist them.

Red Cross Comfort Kit
A simple Red Cross Comfort Kit, which includes shampoo, soap, and other essential personal care items, helps people with immediate disaster relief. Photo credit: Grace Thompson/American Red Cross

“Some people fled the burning building in nothing more than shorts,” said Anne Florenzano, a Red Cross volunteer who arrived on the scene early Tuesday.

Heated buses provided initial refuge while residents wondered where they’d sleep that night. By 10:30 AM, the Red Cross had opened a shelter offering a safe and warm place for families to sleep and make plans for rebuilding lives torn apart by disaster.

Kiara Faalafula, a six year-old girl living with her grandmother, was dropped from the second story window because smoke filled the halls made escape by stairs impossible. A police officer caught the kindergartener and took her to a heated bus where she was given a blanket, and later a coat.

Melvin Saballos, 31, who also lived on the second floor, was woken by his father about 5:45 AM. The hall was so filled with smoke that the only exit was through a window.

Melvin, 31, escaped the burning building on a ladder and later sought refuge in a Red Cross shelter. Photo credit: Grace Thompson/American Red Cross

“The Red Cross has been very attentive to the needs of the people, making sure that nobody panics,” said Saballos. “The Red Cross has been incredibly helpful. We are warm and safe.”

Britney Godfrey and Roderick Diggins, along with their daughter, MaKayla, and Roderick’s sister, Ladietra Diggins and her son, Tre’von Diggans, lived in a third floor apartment.

MaKayla, 3, was dropped from a third-story apartment window and caught by a police officer. Here, she's getting clean socks and pants (that are way too big for her). Photo credit: Grace Thompson/American Red Cross

Britney woke up, smelled smoke, and tried to get everyone out, but the smoke-filled hallway was impassible. Godfrey realized that the window was the only way out. After dropping the children into the arms of first responders, the three adults then jumped to save their own lives. All are grateful for the Red Cross help they’ve received.

Since January 1, The Twin Cities Red Cross has responded to 80 fire disasters, providing comfort and other immediate disaster relief for more than 250 people. More than 75 Red Cross volunteers have assisted these families.

Residents affected by the Bloomington apartment fire or other recent disasters can call (612) 871-7676 for more information about the Red Cross and disaster relief services.

Red Cross Digs Out

 

Charlie's right...digging out isn't fun, even for the Red Cross. Photo Credit: Lynette Nyman, American Red Cross

We have lots of hope for sale

Red Cross Store of Hope, Eden Prairie, MN. Photo credit: Carrie Carlson-Guest, American Red Cross

Red Cross Hope

The Red Cross in the Twin Cities is among the first in the country to open Stores of Hope this holiday season. In the Minneapolis and St. Paul metro area, we have two locations opening Friday, November 26: Eden Prairie Center and Ridgedale Center.

Caring Enough To Send A Card

The American Red Cross expects to receive and distribute more than one million holiday cards to military veterans and those serving in the armed forces.

Cari McCollor is one of our heroes!

Here in the Twin Cities we’re helping to make this happen with the assistance of Cari McCollor. A veteran who served in the U.S. Army and the National Guard, McCollor understands the importance of sending holiday wishes.

“It’s hard to remember family and friends when you’re sitting somewhere in a field far away from home,” says McCollor. “Getting a card lets the service member know that someone cares enough to write and send a card.”

McCollor expects to distribute holiday mail to approximately 20 sites, ranging from veterans homes and adult day centers to army reserve and national guard units, throughout the greater Minneapolis and St. Paul metropolitan area.

Cards must be postmarked by December 10. Click here to learn more.

Flashlight, Food, and Water

Our first winter storm of the season is approaching. The grocery stores are bustling (good for our economy, yes?) and people are pulling out their sweaters and comforters, getting ready for a long weekend at home.

To help, the Red Cross has a winter storm safety check list.  

Upon review we noticed that the check list does not specifically mention some of our favorite winter preparedness items, such as footie pajamas, apple cider, dark and/or milk chocolate, and lightsaber.

Our emergency services director Jill, who grew up in the country, remembers having to stay inside for days during snow storms. She suggests having movies and popcorn on hand, but if you do not have power then a camping lantern and deck of “Old Maid” playing cards should help pass the time.

Otherwise, you can do like Jill’s dad did: move all furniture and stuff to the center of the basement and ride a bicycle around in circles.

Any Heroes Out There? Red Cross Wants To Know

We know that every day people perform extraordinary acts of courage. We want to know who they are, especially if they live in the Minneapolis-St. Paul metro area.

Why? Because it’s time to nominate people for our annual Red Cross Heroes Awards.

No Red Cross affiliation is needed. The only requirement is that the nominee behaved in way that demonstrates our mission of providing relief to victims of disaster or helping others to prevent, prepare for, and respond to emergencies.

Pretty easy, right? Nominate someone now.

Red Cross Shelter Even Better The Second Night

By Lynette Nyman, Red Cross Staff, Twin Cities Area Chapter, October 22, 2010

Sharon Madigan, 62, and her grandson

Everyone would rather be comfortable, cozy and warm in their own beds at night, but when there’s a fire people have to get out and sometimes stay out for days.

When a fire disaster hit the Whittier Co-op apartment building in Minneapolis on October 20, fire responders went across the street to see if a church could provide a safe place for displaced residents.

Walking out the Calvary Church door on Blaisdell Avenue was Matt Gresham, 45, who had just finished choir practice.

Normally he maintains the church building built more than 100 years ago.

“If this wasn’t here, I don’t know where these folks would go,” says Gresham.

Church doors are now shelter doors

Gresham and other church members invited people inside, giving them blankets and hot beverages. The church opened its doors to the Red Cross as well.

Around 20 people have stayed at the shelter since the blaze. Among them is Sharon Madigan, 62.

“I thought this fire was another false alarm,” says Madigan. “My brother, who lives one floor down from me, called and told me to get out. Outside, I looked up and saw the roof on fire.”

The church people, Madigan, says came to them and told everyone to come inside for hot coffee and to wait for the Red Cross, which was on its way.

Madigan, who has lived in the Whittier Co-op building for more than 30 years, says that she was able to return home and gather a few personal belongings. She says that her second night sleeping on a cot will be better than the first.

“I’ll be used to it,” says Madigan. “I have a roof over my head and I feel secure. I’m thankful for everything. It feels as if the Red Cross is doing everything for us.”

Matt Gresham, 45, was homeless before he found his church

The Red Cross does a lot, but not everything. It depends on local communities to help during disasters, such as this building fire affecting more than 90 people.

Gresham, the man who opened the church doors after all, says that they’ll stay open as long as the displaced families need a place to be warm and safe.

Early Morning at a Red Cross Shelter

By Mark Smith, Disaster Public Affairs Volunteer, American Red Cross Twin Cities Area Chapter, October 21, 2010

Mozell, 8, and Zyiomna, 2

The Blaisdell Avenue fire in Minneapolis displaced more than 90 people, forcing several dozen to stay overnight in a Red Cross shelter.

Two of them were Mozell, 8, and his sister Zyiomna, 2.

Mozell started his day out by keeping an eye on his little sister, letting mom get a little extra sleep after a long night.

Zyiomna

Being the watchful brother, he helped his sister get a plate of food for breakfast and sat with her as she ate her breakfast.

After I took his picture, Mozell asked to use the camera and, with my help, he was able to take pictures of his sister.

Of course little sister, seeing what big brother was doing, wanted to review the picture and was excited to see herself and her brother on the camera.

Mozell

Zyiomna  insisted in taking his picture as he had taken hers.

With a little help, she was able to snap the shot of her brother and push the buttons to take a look at her efforts.

The Red Cross shelter was a safe and warm place for families to stay.

The Red Cross will continue providing immediate recovery assistance, such as shelter, food, clothing, and emotional support, to the families affected by this disaster.